Tuesday, September 25, 2007

3CX receives award of “Best of Show” at INTERNET TELEPHONY® Conference & EXPO East 2007

London, UK – 25 September 2007 - 3CX has announced that its 3CX Phone System for Windows was named a winner of a “Best of Show” Award at Technology Marketing Corporation (TMC®)’s INTERNET TELEPHONY Conference and EXPO West 2007. TMC reports that the conference was attended by over 6,800 people at the Los Angeles Convention Center in Los Angeles from September 10-12, 2007.

About 3CX Phone System for Windows
3CX Phone System is an award-winning software-based office phone system that replaces traditional proprietary hardware PBX. It has been developed specifically for Microsoft Windows and the SMB market – making it easy to install and manage. Being based on the open SIP standard, the 3CX Phone system works with any SIP-based VOIP provider, VOIP gateway or phone. The product integrates easily with most business networks because it runs on Windows - no Linux experience is required.

For additional information on 3CX please visit www.3cx.com.

“We are delighted that our company and our new IP PBX for Windows software, the 3CX Phone system, have been singled out among the many participants at INTERNET TELEPHONY® Conference & EXPO. This award is testimony of our commitment to offering an innovative and quality product with multiple benefits for the SMB market.” said Nick Galea, CEO 3CX.

“3CX and their innovative product IP PBX for Windows, 3CX Phone System, are a standout indication of why so many enterprise buyers, developers, resellers and service providers flock to INTERNET TELEPHONY® Conference & EXPO,” said TMC President and Conference Chairman, Rich Tehrani. “Their innovation telefony voip and commitment to quality attracted many serious prospects to their booth. Attendees knew they'd find solutions in the 3CX booth voip that would help them in their businesses today.”

The Best of Show awards are presented to companies unveiling the most impressive new products or new releases at the show. Each winner displayed and demonstrated their product on the INTERNET TELEPHONY Expo show floor.

3CX maintains a VOIP and SIP FAQ in several languages, including: a VOIP FAQ in Greek, in Japanese language, a SIP FAQ in Korean, in Chinese, Hong Kong, etc.

You can read the whole article here.

Monday, September 24, 2007

Ensuring the quality of VOIP on the internet

From Robert Poe's article:

VoIP comes in lots of flavors, but the kind that delivers all your calls over your broadband Internet connection has the worst reputation these days. Providers collapse without warning, and there's no way to guarantee call quality. Still, such services have significant attractions for small businesses, including cost and features. If you decide to go this route, you don't have to accept all the bad along with the good. You can do a lot to help yourself, and you can ask your provider to help you help yourself. Here are some things you can do.

1. Make sure you have the bandwidth you need. One of your first self-help steps should be to make sure that you have the right amount of bandwidth. As the most successful small-business VoIP provider, with some 8,000 customers, Packet8 service provider 8x8 Inc. provides a reasonable basis for comparison. Its bandwidth rule of thumb is that 25 to 30 percent of the workers at a typical company are on the phone at any one time. Give yourself a cushion and assume it'll be 40 percent. 8x8 uses D.729 compression technology to squeeze a voice call into 25 Kbps of bandwidth. That means for a 10-employee business, you'll need 100 Kbps to carry calls alone, on top of all your other data needs. If your provider uses different technology, find out what it is and adjust your estimates accordingly.

2. Make sure you have the right kind of bandwidth.
The "A" in "ADSL" stands for "asynchronous." That means that the speeds are different in different directions. That may be OK for home users who download more files than they upload. But if you do more back-and-forth business than Web surfing on your office network, it might sometimes be harder for people to hear you than for you to hear them. 8x8. recommends at least SDSL (synchronous DSL) and perhaps fractional T1 connections.

You can get here a good FAQ on SIP and VOIP.

To read more about the subject, click here.