Tuesday, January 17, 2012
Unfortunately, many people overlook mobile phone security but this can be dangerous. Thanks to this lack of security awareness, many hackers can take advantage, making many people victims of. It can take countless hours to undo the harm that can be done to your reputation and finances, and sometimes a full recovery is impossible. It's crucial, then, to have security policies in place such as a strong password, in order to protect your company's sensitive data.
You don’t just have to worry about the threat from hackers and malware on your mobile devices. It's also possible that an employee may lose a phone, or have it stolen. 3CX Mobile Device Manager offers real time mobile tracking in order to find a lost mobile as well as to see what routes it has taken.
You can remote lock your device in order to protect the data on it, and as a last resort you can even remotely wipe all data from a mobile device and any attached storage cards. This feature means that you can rest assured that no identity theft can occur and no sensitive corporate data gets exposed.
By taking care of smartphone and tablet security with mobile device management, you will save a lot of hassle, pain and embarrassment. For more information on keeping a secure mobile device, visit http://www.mobiledevicemanager.com
Thursday, December 8, 2011
Here's a full list of the changes:
New: The ability to hide caller ID information for external calls in 3CX MyPhone (Incoming and Outgoing). Calls made or received from these extensions will show ‘Private Number’ on other users’ 3CX MyPhone. To enable this feature, click on Extensions, Edit extensions, Options, and enable the option “Hide CID Information in 3CX MyPhone”
Fixed: 3CX Wallboard – Abandoned call statistics now show total abandoned/failed queue calls.
Fixed: 3CX Wallboard – Callback calls were not added to total calls. Failed callbacks were not adding up properly.
Fixed: 3CX Wallboard – Windows firewall exception for Abyss installations was not implemented (port 4516 TCP) – requires full installation. (You can do this manually from Control Panel/Windows Firewall/Allowed programs/Add port 4516 TCP.
Fixed: Statistics were not being displayed in 3CX Wallboard.
Fixed: Call Reporter – Call records for the Russian timezone are now displayed correctly
Fixed: Issue in 3CX Updater not able to update because of zlib1.dll
Fixed: Validation in Dial Codes page – Dial Codes cannot contain the # sign. Only * and numbers are allowed. Dial codes have to be unique.
Fixed: Desktop components installation clean-up of My Documents folder on un-installation.
Fixed: 3CX MyPhone – Sometimes agents in queues were being displayed with incorrect logged in or logged out status.
Fixed: Answered calls in 3CX MyPhone Queues Tab were not counted correctly for certain calls.
Fixed: Missed, dialed and received calls in the 3CX MyPhone Call History tab were displayed with incorrect time details.
Fixed: Bug in Caller ID for external calls via VoIP Provider/PSTN Gateways that forward to an internal extension with ‘Ring My Mobile Simultaneously’.
Fixed: Variables in outbound parameters for $OutboundCallerID and $OriginatorCallerID are now respected in ‘Ring my Mobile’ calls and ‘Rebound’ calls
Fixed: Select a multiple number of extensions and apply BLF key configurations to all selected extensions. Respective provisioning files are now updated.
Improved: Cisco SPA phone provisioning template – Set “Referrer Bye Delay” = 0. After a failed blind transfer, the first 4 seconds of audio were missing and after a successful blind transfer, the transferrer remained connected for 4 seconds.
Wednesday, October 26, 2011
3CX Phone System for Windows drew praise for providing a high-value, low-cost VoIP IP PBX solution that’s software-based and provides unified communications. 3CX Phone System is easy to manage and works with any SIP IP phones as it works with the Open SIP Standard. 3CX runs on a standard Windows computer and you can virtualize it. It is far less expensive to purchase and expand compared to proprietary phone systems. For instance, adds and moves can be done in seconds with the 3CX web interface. There’s no need for separate wiring as it is an IP-based PBX and all phones use the existing computer network.
3CX saves businesses money on their telephone administration costs as it works seamlessly with leading VoIP providers and allows users to make and receive calls via Skype. It improves employees’ productivity with desktop call control presence. 3CX delivers mobility to employees by allowing them to work from home via remote extensions.
The 3CX Channel Program is open to all IT and telecoms solutions providers and gives an excellent opportunity for resellers to leverage their Windows skills so as to tap into a completely new market. 3CX Partners generate profitable recurring income as they resell 3CX products and their own services to existing customers, whilst also targeting new customers. The roll-out involves software / hardware sales and provides the opportunity for consultancy.
Benefits of the 3CX Partner Program include access to free products and technology. Numerous free partner training events held worldwide each year and direct access to the 3CX Support Team assists 3CX Partners so that they can, in turn, assist their customers.
“Enabling customers with the tools and strategies to solve real business problems has always been a priority to solution providers. The market has grown increasingly competitive over the years; so too has the demand for innovative, channel-friendly technologies.” said Kelley Damore, VP, Editorial Director, Everything Channel. “From the cloud to semantic technology, this year’s list of Emerging Technology Vendors highlights the emphasis on innovation and ease of use that has been the hallmark of any successful channel offering.”
The vendors that make up the CRN Emerging Technology Vendor list were founded in 2005 or later, have revenue under $1 billion and have an active U.S. channel strategy.
“We are proud to have been included in this year’s CRN Emerging Technology Vendor list. 3CX continues to lead the market for Windows based IP PBX solutions. Companies are switching to 3CX Phone System as it allows them to make huge savings on their monthly telecoms bills and provides rich features.” said Nick Galea, 3CX CEO. “3CX is a 100% channel company, providing an excellent opportunity for IT specialists to resell a high-value, low-cost PBX solution, as well as bundle in hardware and consultancy services to their existing and new customers. 3CX provides all the tools needed for our channel partners to be successful.”
Monday, May 16, 2011
Monday, March 28, 2011
The new 3CX MyPhone will be web based, but users will also be able to install MyPhone as a desktop app (also runs on Macs). According to 3CX, in this mode it uses the browser in the background but allows the user to resize 3CX MyPhone to their preference, as well as launch it automatically.
It's worth checking out, especially considering these features:
- Notification to Windows Event log, 3CX Event Log and optionally by e-mail on key events
- PnP support for 3CXPhone for iPhone, Android and Windows, Grandstream Executive GXP-21xx and Yealink phones. This means that you can just plug in the phone, assign extension in the management console and the phone will be automatically configured. This eliminates the need to specify the provisioning URL in the phone or via DHCP option 66.
- Complete support for the new Grandstream GXP-1450, GXP 2100, GXP 2110 and GXP 2120 phones. Requires firmware v. 18.104.22.168 and up. Note that these phones are still in BETA
- Support for the Grandstream GXP 3140, GXP 3175 video phones
- Support for the Yealink VP 2009 video phones
- Ability to black list IPs
- Ability to block extensions being registered from outside the network
- You can configure that particular extensions can not be used outside of the local network
- Ability to limit extensions registering externally to use tunnel
- Native 64 bit version (not available in beta)
- Ability to record prompts via the phone – simply click on prompt, enter extension name and record prompt
- Reduced memory footprint and elimination of extra service
- Specify extension group in outbound rules to easily create Class of Service rules
- 3CX have provided a downloads section where you can try out the BETA version 10.
You can use this Beta V10 Demo Key to activate enterprise features: LFMD-4QDR-7OHP-ZZO2
Sunday, November 7, 2010
3CX Phone System solved all the problems that Piotr was faced with, but also found 3CX to be flexible, low on cost, easy to manage and administer. 3CX works with standard SIP phones, supports various VoIP providers and is far less expensive than a traditional PBX.After the installation of 3CX, GUSS-EX immediately noticed a rise in productivity since calls are not dropped or lost ‘on hold’. The management team was more than satisfied with the level of support and because of the user friendly interface, both users and administrator were up and running in no time with the new system.Piotr Rowinski says, “After I discovered 3CX I can’t really understand why people keep on spending so much money on their ‘old fashioned’ closed telecommunications systems.”
The full case study can be found here.
Friday, September 24, 2010
Neon Healthcare has an overall staff of 280 and a network of six health centers. They offer accessible, comprehensive primary care services to the entire family, including Adult Medicine, Pediatrics, Family Practice, OB / GYN, Behavioral Health, Dental Optometry and Podiatry services.
Al Barker, CIO, Neon Health Services, was looking to find a new solution to replace the complex and unreliable phone system they had. He was looking for something that was Windows based, reliable, able to accommodate to a large number of calls and to integrate their stock of existing SIP phones. After downloading and testing the free version of 3CX Phone System, Al found 3CX to be the perfect match.
A key factor to Al’s decision on implementing 3CX was that it is Windows based and easy to manage. This would have been unthinkable with Linux. Al found that not only are the cost savings impressive from installing 3CX , but it has also increased productivity and mobility to the staff by staying connected while out of office. Staff member are now able to stay in touch at all times with the free 3CXPhone (soft phone) and/or 3CX Assistant.
“..The installation of the 3CX communication system has transformed me to a hero. Thanks 3CX!” says Al Barker.
The full case study can be found here.