UC (unified communications) security vendor Sipera Systems reports that VoIP toll fraud is increasing. The company bases its opinion on its discovery of "numerous" cases of vulnerabilities that intruders can exploit to make unauthorized long-distance or international calls through service provider or enterprise VoIP and UC systems, as well as on an unnamed number of confirmed cases of such fraud. The main weaknesses in such systems include network connectivity vulnerabilities, application level vulnerabilities and end-point vulnerabilities.
apanese resellers and customers now have access to the leading Windows soft PBX with local sales and technical support from JTS
3CX (www.3cx.com), the international developer of the award-winning 3CX Phone System for Windows has announced a distribution agreement with JTS Japan (www.j-ts.com), a leading distributor of networking equipment in Japan.
“JTS is an established and innovative distributor of Networking Equipment and we are delighted to be able to partner with them and extend our reach into Japan.” said Nick Galea, CEO at 3CX. JTS’ technical knowledge will be crucial in positioning 3CX as a leading VoIP PBX brand in Japan. “Japan is the second largest market in the world and we are fully committed to it. The interface is already available in Japanese and complete localization will be available soon”, continued Nick Galea.
"There is a huge market for 3CX in Japan – 3CX Phone System is easy to install and allows companies to setup a professional phone system that leverages VoIP. We also distribute Patton VoIP Gateways, which allows companies to continue to use their current phone lines", said Tom Kojima, JTS CEO.
3CX Phone System for Windows is based on the SIP standard and supports most popular SIP phones, VoIP Gateways, VoIP service providers and PSTN phone lines. It offers a scalable and easy to install alternative to proprietary PABX telephony solutions; whilst giving businesses access to a full set of advanced telephony features that allow them to reduce telecommunications costs by enhancing staff’s mobility and productivity.
JTS will be showcasing 3CX Phone System at the Business Communication Tokyo 2009 show.
About JTS Corporation
JTS Corporation imports, sells and services various network products and solutions, such as xDSL, IP DSLAM, modems and fiber network products. JTS offers various networking solutions with unique technologies to carriers, broadband service providers and local and federal governments in Japan. For information, contact the sales department at JTS by phone at +81-45-781-4711 or by e-mail info@j-ts.com. JTS is headquartered in Yokohama, Japan. URL: www.j-ts.com.
About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. For more information, visit www.3cx.com.
As you are aware, the World Health Organization (W.H.O) Director General has issued an elevated pandemic alert to phase 5, as of April 29th. The change indicates a likelihood of a pandemic of the A/H1N1 swine influenza to have global impacts. W.H.O is issuing alerts to prepare for scenarios where containment of the outbreak may be challenging and requests both the private and public sectors to develop specific plans to protect employees and maintaining operations during a pandemic scenario.
New 3CX VoIP Phone System for Hotels slashes phone bills using VoIP and eliminates PBX maintenance and expansion costs
London, UK – 6 May 09 – 3CX announced today the availability of 3CX Hotel PBX module, which allows Hotels to replace aging and expensive Hotel PBXs from Mitel, Alcatel, Siemens and others with 3CX Phone System for Windows, a modern software based VoIP IP PBX. The 3CX Hotel module adds important hospitality functions such as support for Check IN/OUT, DND, Room status and Wake up calls. It integrates with leading Hotel Software / Property Management Systems.
“Traditional Hotel PBX vendors have charged a hefty premium for their ability to perform hotel related functions” said Nick Galea, CEO of 3CX. “3CX costs a fraction of a comparable hotel PBX and in addition halves the hotel’s phone bill by allowing the use of VoIP”
Hotels can eliminate Lease Payments
Hotels paying high monthly lease payments for their current PBX can drastically reduce their monthly operating cost by replacing it with 3CX. The cost of outright purchase of 3CX is so low that hotels can earn back the investment in just a few months. Coupled with drastic reductions in the phone bill, 3CX can be an important part of reducing operating costs in these times of economic crisis.
Re use analog phones
Existing Analog phones in the rooms can easily be re-used with the use of low cost FXS gateways, further reducing the initial investment cost. Re-using analog phones also means there is no need to re-wire – existing analog phone points can continue to be used. IP Phones can be used only where it matters – for example in reception. Re-using analog phones also helps the environment by reducing unnecessary brown good wastage.
Wide range of Hotel Software/ Property Management Systems supported
3CX Phone System integrates with leading Hotel Software / Property Management Systems via several interfaces, including Legacy PBX emulation, the Fidelio FIAS protocol as well as support for Comtrol’s Lodging Link middle ware. Other interfaces are easily implemented and available on request. A subset of supported PMS systems includes Agilysys, Autoclerk, Cenium, Maestro for Northwind, Fidelity Hotel Management Systemm, Micros Opera, Brilliant Hotelsoftware, CMS Hospitality Guestcentrix, ResortSuite, Gracesoft, Hotec Expert Hotelier Suite, Hotel Concept, WebPMS, Atrium INN client server systems, HSS Hotel Software Systems, Innfinity software systems and InnRoad. A complete list is available here.
3CX Phone System Hotel module is available immediately and starts at €750/$895. More information is available here. An example costing to determine ROI can be found here.
About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.
New 3CX Assistant for 3CX Phone System offers one-click call transfer, call parking, call divert, presence and more
London, UK – 23 April 2009 - 3CX today announced the availability of 3CX Phone System for Windows 7.1, which includes 3CX Assistant, a desktop utility that drastically improves phone usability and user productivity. 3CX Assistant offers extension users an easy way to transfer, divert, launch or park calls - via “drag and drop” rather then via a cryptic phone interface. In addition 3CX Assistant offers unified communications features such as extension status (presence) of other users and Call Queue information.
“3CX Assistant makes it much easier to take advantage of Phone System features” said Nick Galea, 3CX CEO. “Rather then learn cryptic phone dial codes, users can use their mouse and a familiar Windows GUI”.
Works with ANY phone including ANALOG phones.
3CX Assistant works in tandem with an existing phone, be it an IP phone, a soft phone, or even an ANALOG phone and thus delivers the benefits of VoIP and Unified communications to all. In fact, re-using analog phones via low cost FXS gateways is now more attractive and can drastically lower the investment cost in a new VoIP Phone System.
3CX Assistant features at a glance
Transfer, Divert or Park calls with a mouse click or via “Drag and Drop”
See status of other extensions and avoid “Telephone Tag”
Notification upon receiving a new voice mail message
View number of callers in a Queue
Pick – up calls waiting in the Queue
See which agents are logged on or on a call
Login/Logout to/from Queues
Set user status to away/available
3CX Phone System 7.1 has an easy to use rights system that allows granular configuration of who can see what call information and perform which call operations.
Other 7.1 features
Besides the 3CX Assistant, 3CX Phone System has gained several other important features:
A new built in Call Reporter with many new reports including Call Queue and Agent Reports
A CDR service that can output Call Data Records in any format
Improved default security and installation
Compatibility with Microsoft Small Business Server 2003 and 2008
About 3CX
3CX is an international developer of telecommunications software, headquartered in Europe with offices in the UK, USA, Germany, Cyprus, Malta, Australia and Hong Kong. It is a Microsoft Gold Certified partner and is backed by an experienced management and development team. Its product, 3CX Phone System for Windows, developed specifically for the SMB (small & medium business) market, has earned Windows Server 2003 Certification and has received numerous awards, including The Windowsnetworking.com Gold Award, the Communications Solutions 2007 Award, the Windows IT Pro magazine 2008 Editor’s Best Award and a Best Buy Award by Computer Shopper Magazine, all in recognition to the company’s commitment to innovation and quality. 3CX maintains a global presence with localized information available in various languages. For more information, visit www.3cx.com.
Der Hersteller 3CX, bietet ab sofort die neue Version 7.0 seiner IP-Telefonanlage für Windows an. Man hat in der Version 7.0 ein wichtiges Entwicklungsziele erreicht, so ist die Handhabung der anwenderfreundlichen Management-Konsole nochmals verbessert worden, die Nutzeroberflächen weiter optimiert - und gleichzeitig die Mobilität der Anwender gestärkt worden. Mit 3CX TK-Anlage Version 7.0 können die Nutzer jetzt individuelle Weiterleitungsregeln für ihre Durchwahl konfigurieren. Abhängig von der Caller-ID und der genauen Anrufzeit werden Anrufe für dieselbe Nebenstelle dann verschieden behandelt. Der Anwender kann beispielsweise festlegen, dass dringende Anrufe von besonders wichtigen Kunden oder Kollegen auch spät abends oder am Wochenende auf das Handy weitergeleitet werden, während die weniger wichtigen Anrufe in dieser Zeit einfach auf die Voice Box gehen. Die wichtigsten Neuerungen in der TK-Anlage für Windows, Version 7.0: * Individuell konfigurierbare, intelligente Weiterleitungs- und Durchstellungsregeln * Nochmals verbesserte Management-Konsole und Nutzer-Oberflächen * Unterstützung für den Betrieb als virtuelle Instanz in Hyper V * Neuer Konfigurations-Wizzard * Zeigen eingehender Anrufe als MS Outlook-Kontakte * Unterstützung für Sangoma-Karten * .NET API * Optimierte Systemleistung für mehr als 50.000 Gespräche pro Tag. Nick Galea, CEO von 3CX, betont im Gespräch mit VoIPphones.de, dass die Verbesserungen ganz der Unternehmensstrategie entsprechen, den Kunden eine softwarebasierte VoIP TK-Anlage zu liefern, die leicht zu konfigurieren und einfach zu bedienen ist. „Die individuell konfigurierbare, intelligente Weiterleitung – das ist entstanden, weil wir darauf gehört haben, was uns unsere Kunden sagen. Die Nutzer von IP-Telefonsystemen wollen mehr Flexibilität bei der Behandlung eingehender Anrufe. Auch mit anderen neuen Funktionen wie der neuen Management-Konsole und dem neuen Konfigurations-Wizzard entsprechen wir den Bedürfnissen der Anwender.“
Friday, April 10, 2009
This VoIP Nugget explains in detail how to setup the tunnel server side. It then shows how to setup the 3CX VoIP Phone to connect from anywhere on the internet to 3CX Phone System. You can find the first and the last part of this video tutorial series at the 3CX blog.
